Subdomain or custom domain set-up for first party data collection requires setting DNS records in the Domain Manager tool where the main domain of your website is being managed or registered. Generally, a CNAME record or Nameserver (NS) needs to be created for the subdomain. You can choose the instuctions of the specific domain manager tool of your website domain listed in the subsections in the left navigation. If the domain manager is not listed, you can refer to the general instructions described below as the steps largely remain the same for most of the domain managers.

Set up CNAME records for a subdomain in domain manager

Follow these instructions if you are required to set up CNAME records.

Step 1: Login to your website’s domain manager tool and open the DNS management section of the required domain.

Step 2: Under DNS records section Click Add record

Step 3: Choose type as CNAME. Put the subdomain value in the Name field and the CNAME record value provided by Datahash in the Value field.

Step 4: (Optionally) Change the TTL value if required.

Set up NS records for a subdomain in domain manager

Follow these instructions if you are required to set up NS records.

Step 1: Login to your website’s domain manager tool and open the DNS management section of the required domain.

Step 2: Add a new entry by clicking on ‘Add’ in the DNS records list.

Step 3: From the available options, choose the NS (Name Server) type record.

Step 4: Enter the NS Record Name and Value based on the information provided in the Datahash set-up window or email.

Step 4 : Repeat Steps 3 and 4 until all four DNS values from the datahash application have been successfully created.