Description:

The TIkTok CRM Events is a performance optimization tool designed specifically for lead ads. It enables businesses to send updated lead information back to TikTok, allowing for more precise optimization for campaigns that you are running to generate through native lead forms within TikTok.

Goal:

Enhanced Lead Tracking: By integrating TikTok CRM Events API with your CRM system, lead-generation-based businesses can track leads more accurately. This is particularly beneficial in scenarios where leads originate from TikTok Lead Generation campaigns, as the API allows for the seamless transfer of offline event data from the CRM to TikTok servers.

Improved Lead Quality: The integration enables lead generation businesses to optimize their campaigns using the Conversion Leads optimization goal. This goal focuses on targeting users who are more likely to convert based on their interactions with the CRM data.

Source Setup:

TikTok CRM Events API is set up through any data source that can provide lead status updates for tracking the lead lifecycle such as below:

• CRM Systems: Salesforce, HubSpot, Bitrix24, LeadSquared, Freshsales, MS Dynamics & Zoho.
• Warehouse Management Systems (WMS): BigQuery, Snowflakes.
• File Storage Solutions: AWS S3, File FTP/SFTP, File FCP

Datahash provides easy and seamless integration with all of the mentioned types of data sources. This implementation guide provides detailed step-by-step instructions for each of the supported data sources. Choose your organization’s relevant data source to set up TikTok CRM Events API.

Destination Setup:

TikTok CRM Events API should be set-up on the Pixel which is being used for tracking conversions and optimising Ad campaigns in your TikTok Ads account. The set-up can be easily done by just providing the respective Pixel ID and associated access token.

Pre-Requisites:

• A TikTok Ads account
• Leads with Lead ID available in the CRM or any other data source where the leads data is stored.
• Access to TikTok Business Manager along with the Events Manager section

Follow the instructions in the below steps to do the set-up:

Step 1: Set up data source for TikTok CRM Events API

Step 2: Set up data destination for TikTok CRM Events API